General Manager
Sheraton Manila Hotel
Anna Liza Vergara brings with her a wealth of experience spanning over 30 years with Marriott International and Hyatt Regency Manila. Her experience in the Front Office has won her the “Excellence in Driving Guest Experience” (EDGE) Award in 2011. Anna has also been appointed as a Countdown trainer for three (3) JW Marriott Hotel openings in the region.
She started her career as a Front Office Agent with Hyatt Regency Manila in 1992, where her leadership was recognized, and she was promoted to Duty Manager in a short span of less than 2 years. Anna has held several positions in the Front Office until her first Executive Committee role as Director of Rooms Operations at the Renaissance Makati City Hotel. She joined Marriott Manila in 2009 as the Resident Manager and was promoted in 2012 to Hotel Manager. During this time, she was certified as a trainer for “At The Helm” classes that primarily focused on training Front Office leaders in Asia Pacific.
Powered by sheer hard work and determination, Anna currently holds the position as the first Filipina to be a General Manager of a 5-star international chain in the Philippines and oversees the operations of Sheraton Manila since its opening in 2019.
Despite being appointed in a key position in the hospitality industry, she’s happily married and is a mother of two—balancing a career while raising her family and making sure to accompany her son to his baseball and football events while her eldest gets her support as she takes up law after college.
As one of the few Filipino women leaders in a Western- and male-dominated industry, Vergara continues to advocate for diversity and women empowerment as she takes the helm of a well-renowned international brand by the biggest travel company in the world—Marriott International.
Despite being at the top, Anna believes that her work as general manager does not end within the property she is managing. Rather, she’s planting a seed as a woman breaking the glass ceiling in the hospitality industry—making way for greater opportunities not only for women, but for all of those who are also building their own career.